FAQ – SHIPPING
Can you ship to [my country]?
We do ship internationally. However, it is best to contact us directly
Can you ship to my state?
We ship to most states. Some states prohibit shipments of
alcohol. For further information, please
How much does it cost to ship my
Shipping costs can depend on a
number of factors. For shipments outside
the United States we generally ship using FedEX
International Priority. Favorable rates
are available for orders in excess of 10 lbs.
For large orders, we seek the best rates from other common
carriers. There are no charges for handling
or material. We do charge 0.7% of the
value of the wine to insure against loss or breakage. Please contact us directly for a quote.
For domestic shipments, shipping
cost is automatically calculated for on-line purchases. Shipping cost includes insurance against loss
How is it shipped?
All wine is packaged directly from
our wine storage facility into Styrofoam shippers. There is no charge for handling or materials.
Who pays for tariffs and custom
For international shipments, the
recipient is responsible for all customs and duties. There is no California sales tax for
shipments outside of California.
Can I ship at a later date?
Many of our customers have us
hold their wine for cooler weather.
There is no storage fee.
What shipping options are
For domestic shipments we can
ship Ground, Home Delivery, 3-day, 2-day, Overnight & Overnight
Priority. Evening delivery, after 5:00
pm, is available for Home Delivery.
Express (3-day, 2-day & overnight) shipments can be left at a local
FedEx/Kinko’s for pickup.
Can I pick up my purchase at your
Orders can be picked up
locally. Please contact us prior to
pick-up. Local pick-up is subject to
local sales tax. Shipments by common
carrier are not subject to local sales tax.
Can my purchase be left at my
All shipments of wine require an
adult signature. If you are not
available for receipt, we recommend having the wine left at a nearby
FedEx/Kinko’s for pickup (Express only).
Or we can ship to your office or place of work.
How will I know when my wine has
We will provide you a FedEx
tracking number to follow your shipment.
When will my wine ship?
Orders are typically shipped the
same day if received by 2:00 pm.
However, we may delay orders received late in the week until Monday to
make sure that the wine does not remain warehoused over the weekend by the shipper. International shipments generally go out on
Mondays to provide optimum rates. During
warm weather we may contact you are recommend postponing shipment to avoid
possible spoilage of the wine or upgrading your shipping method.
FAQ – PURCHASES
If I purchase from your website,
will you have the wine in stock?
All wine listed on our website
is in stock and kept up to date. On rare
occasions, an order may be placed on-line just after we received a phone order
for the same item. Under this
circumstance, we will contact you before completing the transaction.
Can I include a gift card or
message with my wine.
We will include a small gift
card upon request.
Can I get a discount for a large
We are primarily a wine
wholesaler. Our policy is to sell wine
at very competitive prices and thus our margins are very slim. Occasionally, price reductions can be made
for specific items.
How do I pay?
International shipments require
a wire transfer. Instructions will be
provided. Once the payment is received,
we can ship immediately. For domestic shipments
we accept AMEX, VISA, MASTERCARD, DISCOVER, or PayPal.
FAQ – CONSIGNMENTS & SALES TO BELMONT
Can I consign my wines?
We do accept wines for
consignments. Please contact us for
How do I go about selling my
wines to you?
Belmont Wine will purchase
private collections that have been properly stored and in perfect
condition. Contact us for further
FAQ - GENERAL
Can I get a picture of the wine?
We will provide pictures upon
Can I get the original wood case?
We will ship the original wood
case, if available, upon request.
How are your wines stored?
All wines are kept in our wine
cellar under optimal conditions.
What is the provenance of your
Wines are generally purchased
from private collectors who are the original owners. All wine is inspected and only those in
excellent condition are listed on our website.
Wines with torn labels or low fills are sold off-line at discount.
Why is your listing on Wine
Searcher (www.winesearcher.com )
different from your website?
Wine Searcher updates their
information twice a week so there is a possibility that the wine may no longer
be available on our website while still listed on Wine Searcher’s.
Can I get a list of your
Our inventory list is kept up to
date and is available upon request.